The business world is undergoing a dramatic change. Mzinga provides the social media solutions that allows your business to harness the power of a crowd. We Are Smarter Than Me.
Shared Insights CEO, Barry Libert, provides case studies of companies like Dell Computer and Proctor and Gamble who are using community to improve their customer relations and product innovation.
Listen as Forrester Research Analyst and co-author of Groundswell along with Rusty Williams of Mzinga discuss case studies, how to get started and pitfalls to avoid for online communities.
Excerpts from Barry's recent keynote at the Warrillow Summit on May 14 in Las Vegas. Barry talks about the "WE" framework, offers cases studies of companies using "WE" and provides five steps on how to get started.